Privacy Policy

Privacy Policy

At Aureline Gift Studio, we value your trust. This Privacy Policy explains how we collect, use, protect, and manage the information you share with us when you visit our website or place an order.

By using our website, you agree to the terms outlined here.

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1. Information We Collect

We collect information necessary to process your orders and improve your experience, including:

Personal Information

• Full name

• Email address

• Phone number

• Shipping address

• Billing details

Order-Related Information

• Product selections

• Customization details

• Names, dates, messages provided

• Uploaded photos or materials

Technical Information

Collected automatically through cookies and analytics:

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on our website

We do not collect sensitive financial information directly (e.g., card numbers). Payments are processed securely through third-party providers.

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2. How We Use Your Information

Your information is used to:

• Process and fulfill your orders

• Create and customize your purchased items

• Communicate order updates and tracking

• Improve website performance and customer experience

• Respond to inquiries and customer support

• Send marketing updates (only if subscribed or opted in)

We use your uploaded photos strictly for producing your ordered products and for quality checks.

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3. Protection & Security

We take reasonable steps to protect your personal information using:

• Secure servers

• Encrypted connections (SSL)

• Restricted access to authorized personnel only

However, no online system is 100% secure. While we do our best, you also acknowledge that data transmission over the internet carries risks.

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4. Sharing of Information

We do not sell, rent, or trade your personal information.

We only share your data with trusted third-party partners when necessary:

• Courier partners – to deliver your orders

• Payment processors – to handle secure transactions

• Service providers – for website hosting, analytics, or email automation

These partners only receive the information required to perform their service.

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5. Photo & File Submissions

For customized orders, you may upload images or text.

By uploading these, you confirm that:

• You own the rights to the photos/materials

• You allow us to use these files solely to create your ordered product

We do not use your photos for marketing or product display without your explicit permission.

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6. Cookies & Tracking Tools

We use cookies to improve your browsing experience, including:

• Keeping items in your cart

• Remembering your preferences

• Understanding how customers use the site

You can disable cookies in your browser settings, but some website functions may not work properly without them.

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7. Accessing or Updating Your Information

You may request to:

• Update your personal details

• Correct inaccurate information

• Request deletion of data (for non-essential records)

Simply contact us through our support channels.

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8. Retention of Information

We keep your information only for as long as needed to:

• Complete your order

• Comply with legal obligations

• Maintain business records (e.g., invoices)

Uploaded photos for custom orders are stored securely and deleted once the order is fulfilled, except when needed for reprints or support claims.

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9. Minors

Aureline Gift Studio does not knowingly collect information from individuals under 18 years old without parental consent.

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10. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.

Your continued use of our website means you accept the current version of the Privacy Policy.

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11. Contact Us

If you have questions or concerns about this Privacy Policy, you may reach us at:

📩 aureline.ph@gmail.com

📍 Villa Czarina, Brgy. Cuayan, Angeles City, Pampanga